|K-Magic 2 cannot be switched on||The unit may be idle for an extended period of time. Please try recharging the unit. For charging instructions and battery maintenance, please visit this link.|
|K-Magic 2 is displaying other languages||K-Magic 2 has four language settings (Cantonese, English, Japanese, Mandarin). To reset your language settings, please follow these steps:
1. With the power off, press and hold the on/off button until the language selection menu appears.
2. Use the touch screen to select language, then press the checkmark to confirm your selection.
|Press 'RED' button at the back to 'RESET' message shown on screen||Please follow these steps to reset your unit:
1. Use any thin object to press the red reset button on the back of your unit.
2. Power on your unit again.
|Blank screen appears after K-Magic 2 is swtiched on|
|K-Magic 2 is frozen|
|Screen displaying Red (or other colors)|
|Screen showing a cross sign/plus sign|
|Other software issues|
|Noise in speakers||Try turning the volume down.|